KZ Recreational Vehicles - Awning broke less than 2 weeks out of warranty

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Left several messages dating back 2 weeks ago about our awning. We have sent in pics and video to Taylor.

We have had no response from her.

It's getting very irritating. We have sent multiple email messages and 2 voice mail messages today.

Product or Service Mentioned: Kz Recreational Vehicles Customer Care.

Reason of review: Poor customer service.